Buchen Sie noch heute und sparen Sie dank unserer Preisgarantie. Wir bieten Ihnen Testberichte, Detailbeschreibungen, Karten und hochwertige Fotos. We would have kept the 1 available room there and booked the other room at a different hotel. Finden Sie Angebote für günstige Hotelzimmer, Luxushotels, B&Bs oder reduzierte 5-Sterne-Hotels. If I had been told that this reservation couldn't be refunded (or even that there was a chance of this happening), I wouldn't have booked a different hotel. The site is localized across 85 websites around the world and is available in over 35 languages. WHAT? The hotel didn't even have one of the rooms in my reservation? I had already prepaid and they are refusing to give me a refund for something that wasn't available for me when I got there? And that I was already told was refunded. is a strong brand and a leading provider of lodging accommodations worldwide, from international chains and all-inclusive resorts to local favorites and bed & breakfasts, together with all the information needed to book the perfect stay. They never called me back and just sent an email a week later stating that my request had been denied because of the hotel's refund policy. I called in and explained the situation multiple times, and was told that they would get back to me after speaking to the hotel the following day.
They sent back a canned response with no information. I responded asking for clarification because I was already told that it would be refunded, and as such, had booked a different hotel. The next day, I received an email from customer service stating that my "refund request" was being reviewed and they were working with the hotel to reach an agreement.
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